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I started my career in travel way back in 1980 and from day one I knew it was the industry for me.  I’ve been with Owen’s Travelmaster since 1999.  My passion for travel seems to be unquenchable and I’ve been lucky enough to experience some fantastic destinations over the years.  As much as I love to travel and would quite happily spend most of my time doing so, needs must.  So what else would I do but spend my time ensuring that my clients travel requirements are handled with the same enthusiasm and attention to detail that I would give to my own travel plans.

Destination Expertise:

Australia: Well worth the long journey, such a variety of holiday types and activities the possibilities are endless.

USA: New York, Washington DC, Florida, California, Las Vegas and the Canyons – from city breaks to fun, national parks to amazing beaches and sun – what to do first?

China: The Great Wall is a must, Terracotta Warriors and of course the Yangtze.

Canada: Toronto a friendly city on the shores of Lake Ontario with Niagara Falls nearby.

Sri Lanka: Beautiful Island, combine culture, sightseeing and relaxation it’s all here.

Egypt: Cairo and the Pyramids, Nile cruising, a country with so much history.

India: My absolute favourite destination (so far), do not get me started as I just will not want to stop!  From the southern tip of Kerala to cruising the backwaters on a houseboat, Tiger spotting in Ranthambore to the beautiful Lake Udaipur, the Taj Mahal where words fail me to the spiritual and moving Ganges at Varanasi.  The most incredible country I have ever visited.

South Africa: With a plethora of safari options to choose from, there’s luxurious rail journeys and a self-drive or escorted tour along the Garden Route is one of the most spectacular journeys you will take.

Mediterranean:  I have holidayed quite a lot in the Med; I love the mountains and the Italian Lakes in particular.  From Lake Garda it is easy to visit Venice and Florence. From the flat southern shores to the mountainous northern towns there is such a contrast not to mention the delicious local wines! The Italian Island of Sicily is also one of my favourite places to holiday, with a stay in Taormina you will be spoilt by the amazing views, breath-taking for more than one reason!  For the energetic you can climb the still active volcano, Mount Etna.  If you would like a more laid back experience a stay in Cefalu will be perfect or consider Palermo for a city break.  A fly drive holiday in Sicily would be the best way to discover the Island, with quiet roads, plenty of history and spectacular scenery, what’s not to like?

CroatiaDubrovnik, the old city is a UNESCO listed site, a medieval walled city built between the 11th – 17th centuries. A fascinating city that retains so much character in the modern day you will be spoilt with the choices of cafes, restaurants and Gelato parlours. There are many ways to see the stunning country of Croatia; with an outstandingly beautiful coastline small cruises are a great way to discover some of the 1000 islands that hug the Adriatic shores.  Alternatively a fly drive will let you immerse yourselves in the deep forests and National Parks.  With regular flights from the UK you can easily fly into one airport and return from another.

Skiing is a firm favourite for me.  France, Italy and Austria love them all.


I have worked in travel for many years, the first part being in Germany selling to the Armed Forces in various locations.  On my return to the UK in 1998 I joined Owen’s.   During this time I have visited many countries including The Caribbean, Malaysia and The Mediterranean.

Destination Expertise:

Cruise: I thoroughly enjoy the concept of cruising and having cruised myself find planning itineraries a joy.

Malaysia: Whether a city break in Kuala Lumpur or a twin centre incorporating Langkawi this is a destination not be missed.

Azores: The beautiful islands all with a different feel, great for whale watching.

Mexico City: An amazing city steeped with culture and can be twinned with Cancun or Riviera Maya.

Thailand: A country so diverse in culture whether touring or multi-centre, there is something for everyone.

River and Ocean Cruising: Cruise the Rhine, Mosel maybe St Petersburg to Moscow or the Douro River, this is a must.

Canary Islands: A favourite winter destination of mine, having visited the four main islands many times now, I know them well and where to find the best hotels!

Caribbean: Having experienced many of these beautiful islands, I chose Jamaica for my own wedding.

Germany: Having lived there I’m more than happy to share my knowledge on city breaks especially Christmas Markets.


Since commencing my apprenticeship in travel as a school leaver I have continued to work extensively for local travel companies in Shropshire, I joined Owen’s in 2004 and it looks like I’m staying! My continuous service has enabled me to visit many fabulous holiday destinations including Sandals Jamaica, a place with overwhelming indulgence where dreams are truly met.

From arranging luxury holidays to UK breaks my work continues to inspire me.   

Destination Expertise:

Jamaica: Dunn’s River Falls is a must!   

Madeira: The green island that is a garden lover’s dream!

New York: The city that never sleeps, so many attractions and landmarks to see, including The Empire State Building, Freedom Tower, Rockefeller Centre and Central Park, to name just a few!

Canary Islands: I enjoy the Canaries and have been to Tenerife, Gran Canaria, Fuerteventura, and Lanzarote. Great for winter breaks!

Jersey: Being the largest of the Channel Islands and claims more sunshine hours than anywhere in Britain, it is still easy to explore even over a weekend.


Malta/Gozo: Malta – a sight-seers paradise, beautiful scenery, amazing architecture and so much history. Take a trip to the sleepier neighbour Gozo!

St Lucia: An exotic Caribbean Island, where I had my own wedding, amazing photo’s b between the twin peaks of Les Pitons, the island’s most famous landmark!

Balearics: Having holidayed at all of these, I would definitely recommend Minorca for a great family holiday!  

In June 2019 I’m heading off on my next adventure to Kuala Lumpur and Dubai, more details to follow on my return.


I worked in travel for 15 years(6 years with Owens Travelmaster), and then left for a career change before returning in January 2015.  I have to say not much has changed except the technology!  During my time away from the industry I have still managed to have some fantastic holidays with Canada and America being firm favourites. I do have a very eclectic taste when it comes to travel as I enjoy sun holidays, seeing and doing as well as city breaks and UK holidays.

Destination Expertise:

Canada: since returning I have completed the Canadian Specialist Programme, having travelled to the west coast, east coast (including Niagara Falls) and the Rockies I am confident it putting together a multi-centre holiday.

America: knowledge on New York, Boston, Cape Cod, Las Vegas, San Francisco, Los Angeles, Florida, Seattle and Alaska.

Mediterranean: holidays to the Balearics, Canary Islands, Italian Lakes, Portugal and Porto Santo, Greece and Cyprus.

City Breaks: London, Dublin, Paris, Amsterdam, Krakow, Bruges, Budapest, Vienna

Holiday Expertise:

UK holidays: cottages and lodges as well as city breaks to Edinburgh, Glasgow, York, Manchester, Oxford, Stratford and London, including theatre breaks.

Villas and apartments for Mediterranean destinations including cities.

Tailor-made/multi centre for Canada and parts of America


I have been with Owen’s Travelmaster since its inception and am extremely proud of the reputation that we now hold in our community.

I’ve enjoyed a career of over thirty years in the Travel Industry, as one might imagine, in that time I have encountered virtually all aspects of both Leisure and Business Travel.  On the whole it is a wonderful industry to be part of but as we all know even the best plans can be disrupted by unforeseen circumstances.  Not that it happens regularly, thankfully, but I believe I have the experience necessary to deal with any situation as and when it occurs. Volcanic Ash is a particular nightmare for me still!

Destination Expertise:

Cruise:  From UK sailings to fly cruising in the Mediterranean, further afield in the Caribbean, more exotic in the Far East or expedition cruising in Antarctica, I will offer details and advice on them all.  Alternatively River Cruises are becoming ever more popular, gliding along a European river taking in the sights and always stopping right by a town or city makes it clear why so many are attracted to this style of cruising.  Much smaller and more intimate than the large ocean ships and of course the food is outstanding.

USA:  I was lucky enough to spend some time living in USA mostly on the East Coast so I am very familiar with New York, Boston, Washington, Maine and Virginia.  Beautiful all year round but the colours of the Fall are spectacular.  I also visited Florida, home of Mickey and Minnie Mouse.

Italy:  Of all the European countries I have visited, Italy is my favourite. I’ve visited all the Lakes – Garda, Como, Maggiore are the main ones but there are some smaller ones that are just as worthy of a visit.

Switzerland:  If you like spectacular scenery, walking on mountain trails, if you are active and find mountain biking, climbing or skiing exhilarating then you will love Switzerland – not forgetting the enchanting Glacier Express train journey.  

Spain:  Just a short flight from the UK and with a reliable climate, Spain has always been a popular choice for summer package holidays.  With cities such as Madrid, Barcelona, Seville and Granada, Spain’s also a great destination for short city breaks. 

Paris:  Another firm favourite and like so many other European cities, if you don’t like flying or airports then travel by rail is an alternative and enjoyable journey.


I began my career with Owen’s way back in 1998 and have worked in both the travel agency side and the coach operations.  I have to admit that although I have travelled a lot over the years my favourite all round destination is USA.

Best holiday moment?  There have been many but one would have to be walking the rim of the Grand Canyon.

Destination Expertise:


Bermuda: They really do have pink beaches in Bermuda.  Beautiful Island with pastel painted houses, Bermuda is easy to combine with the east coast USA for a fantastic twin centre holiday.

Mark Twain once said “You go to heaven if you want, I’d rather stay here in Bermuda” says it all!

Caribbean Islands of Antigua, St. Lucia & Jamaica: Each Island has something different to offer besides beautiful beaches. Antigua has an old colonial feel with quaint towns and an English Harbour.  St Lucia is a green lush Island with rainforests and magical mountains, whilst Jamaica, home of Reggae music is great for families and couples alike, you must try the world famous Jerk Chicken when in Jamaica!

All the Caribbean Islands offer a host of water sports, fabulous all-inclusive hotels like Sandals, where I have stayed both in Antigua and St Lucia.  Weddings and honeymoons are ideal in the Caribbean. Whether you are seeking an all-inclusive hotel or a more intimate boutique style, you will be spoilt or choice.

USA: One of my favourite destinations as each state is so different.  From the glamour of Beverly Hills to cowboy country in Montana – to the rich history of the southern states such as South Carolina.

Los Angeles: Visit a roof top bar on Sunset Boulevard for amazing views of the LA skyline.

Catch a hop on hop off bus and visit the many sights this city has to offer, such as Venice Beach and Santa Monica, the official end of Route 66

Stroll down Rodeo Drive in Beverly Hills – you never know who you might see.

Las Vegas: Luxury hotels, every food imaginable, first class shows and extensive shopping with great weather, what’s not to love about Las Vegas.  Whatever your budget you are guaranteed a fun time, the Grand Canyon and Hoover Dam are easily reached during your stay in the ‘entertainment capital of the world’.

South Carolina: Old southern charm, fantastic beaches for families, make sure you visit the Old Plantations and Fort Sumter where the first shots of the Civil War were shot.

Also famous for the amazing golf courses and of course the Southern food!

India: Rich in history and culture, India leaves an imprint on your senses from the kaleidoscope of colours to the wonderful fragrant smell of spices and incense.

Taj Mahal is a must see for first time visitors as is the pink walled city of Jaipur with the amazing Amber fort which is reached by jeep. A country so diverse you will need to keep going back!   


I’ve been with Owen’s since 2008 and although in Oswestry we are kept busy with our coach enquiries, there’s nothing I like more than heading off on holiday with my husband and on occasion the family.  Planning our next adventure whether long haul or on the slopes is all part of the fun for me, attention is paid to every small detail to ensure we maximise our time together.

I started skiing at the age of 40 so a late developer but I love every minute of it.

Destination Expertise:


St Lucia: A beautiful Island that has something for everyone, wonderful beaches, fantastic food, amazing hotels and plenty of adventure.

Must Do: A catamaran cruise to see the Pitons.

Jamaica: A diverse Island offering river-rafting, tobogganing or just lazy days on the beach.

Must Do:  Climb Dunns River Falls.

Mauritius: Romantic honeymoon destination, amazing soft white sand, a wide choice of hotels.

Must Do: Casela Nature Park Safari.  Segway through the reserve then walk with lions.

Malta: Closer to home, an Island that is steeped in history and culture plus it’s warmer than Britain in the winter.

Must Do: Visit Gozo to see the Blue Hole.

Bulgaria: For skiing on a budget with beautiful scenery and good hotel spa facilities.

Must Do: Ski Bansko Ski Road and wonder around the old town.


I started my career in travel as a modern apprentice, I have gained over 10 years’ experience working for both high street and independent agents, I really enjoy working for Owens Travelmaster, working for an independent agent gives the freedom to find the best deals possible for my customers, I have been lucky enough to travel on some amazing holidays with work, my favourite trip was a Med cruise.

Destination Expertise:


Zakynthos, Greece: This place is very special to me as I got married here on Cameo Island, I love Greece for the fact that it’s so picturesque, locals are very friendly and the food is amazing, Dishes that I recommend to try are lamb kleftico and beef stifardo also the local red wine …. Yamas!!   I would highly recommend a visit to the shipwreck at Smugglers Cove for a day out.

Disneyland Paris: We took our daughter to Disneyland Paris as a surprise for her birthday, it’s the most magical place for children.  We visited in December so it was all Christmassy, we stayed in the Sequoia Lodge hotel and it was within easy walking distance to the parks, highlights were the live shows, parades and fireworks, also having breakfast with Disney characters.

Budapest: This is a must do city break for everyone, so much to see and do.  Experienced the thermal outdoor baths, I did this in January when it was snowing, cruise the Danube at night, go sightseeing to fisherman’s bastion and a visit to ruin bars are a must, local food is very reasonable and tasty, things to try goulash, chicken paprika and if you have a sweet tooth the local bakeries have lovely cakes. Budapest also has some wonderful Christmas markets.


I can’t believe that I have been with Owen’s since 2005 although for most of the time I worked full-time I’m now married and a Mum so I reduced my hours to part time.  My holiday choices have now changed and I find myself always on the look-out for family friendly destinations either abroad or closer to home.

Best holiday moment?  Getting married in Las Vegas.

Destination Expertise: 


The Seychelles: Located in the Indian Ocean, its tropical year round warm weather makes it a great destination to visit anytime of the year, however, when it rains it really rains!  Fortunately though the showers do not tend to last for too long.  There’s a choice of luxury hotels and the food is superb.  Try the local delicacy, Bat Curry (I did).

Island hopping is the best way of getting the most from the Islands and very easy to organise.  I have stayed on Mahe, Praslin & La Digue, each as stunning as the other with a relaxed vibe making them suitable for couples and families alike, there are plenty of activities from beach walks, bike rides, local markets

and even a zip wire for the more adventurous.


Disney World Orlando Florida is the world’s most popular entertainment resorts with 4 theme parks and 2 waterparks, it is forever evolving by adding new attractions.  There is a huge choice of places to stay, from motels to onsite hotels to villas.  Whether you decide to hire a car or opt to use the shuttle busses you will find it easy to get around.  It is a good idea to plan your days in the parks in advance, you can book timed slots for the rides particularly for busy times thereby allowing you to get the most out of your day.

Disneyland Paris: 2 parks with 50 attractions between them, there is always plenty to do here.  You have a choice of transport arrangements, either flying from a regional airport, Eurostar, coach or self-drive.  Once at your hotel there are shuttle busses to get you to the gates and back, it couldn’t be easier. Start your day with a character breakfast, have a day of thrills and fun in the park and finish with a parade, fireworks or maybe the Buffalo Bill show. A magical time is guaranteed not just for the children but the adults too.

Canary Islands: Spanish Islands popular for their year round good climate making them a great destination for some winter sun without having to fly for too long.  With four main islands and two much quieter ones there is something for everyone.  You have the choice of accommodation from self-catering and villas to 5* luxury hotels.  You will find an array of water sports and some amazing waterparks.

You may prefer a wine tasting tour, a cave tour or even a volcano tour.  I would recommend a visit to the Timanfaya National Park, Lanzarote where you can eat at the restaurant where they cook using the heat from the volcano.